Effective Date: [01.01.2018]
Last Updated: [01.01.2025]

Welcome to Dilomax.com ("we," "our," or "us"). Protecting your privacy is a priority for us. This Privacy Policy explains how we collect, use, store, and disclose your personal data when you visit our website or use our services.

By accessing or using Dilomax.com, you agree to this Privacy Policy. If you do not agree, please discontinue use of our website and services.

We collect the following types of personal and non-personal information:

• Name, email address, phone number, and shipping/billing address (when placing an order or contacting us).
• Payment information (processed securely by third-party payment processors; we do not store credit card details).
• Account login credentials (if you create an account).
• Customer support inquiries and feedback.

• Cookies and Tracking Technologies: We collect data using cookies, pixels, and analytics tools to enhance user experience.
• Device Information: IP address, browser type, operating system, and browsing behavior on our site.
• Log Data: Time and date of access, pages visited, and time spent on each page.

• Information received from partners, such as Amazon, payment processors, and advertising platforms, to process transactions and analyze performance.

We use your data for the following purposes:

• To process and fulfill orders (including shipping, payments, and order confirmations).
• To provide customer support and respond to inquiries.
• To improve our website and services through analytics and user feedback.
• To send promotional emails (only if you opt-in).
• To comply with legal obligations (e.g., fraud prevention, tax compliance).

We use cookies to:

• Recognize returning users and store preferences.
• Measure website traffic and improve performance.
• Enable targeted advertising through platforms like Google Ads, Facebook Ads, and Amazon Ads.

You can manage cookie preferences in your browser settings or opt out via our Cookie Preferences page.

We do not sell or rent your personal data. However, we may share it with:

• Service Providers: Shipping companies, payment processors, and analytics platforms (e.g., Stripe, PayPal, Google Analytics).
• Legal Authorities: If required by law, court order, or to prevent fraud.
• Advertising and Marketing Partners: For targeted ads (you can opt out anytime).

• We implement encryption, secure servers, and access controls to protect your data.
• Personal data is retained only as long as necessary for legal and operational purposes.
• If you request data deletion, we will remove your information unless required by law to retain it.

Depending on your location, you may have the following rights:

• Right to Access: Request a copy of your personal data.
• Right to Correction: Update incorrect or incomplete data.
• Right to Deletion ("Right to Be Forgotten"): Request data erasure.
• Right to Opt Out: Stop receiving marketing emails and opt out of data sharing for ads.
• Right to Data Portability: Receive your data in a structured format.
• Right to Object: Object to processing based on legitimate interest.

To exercise these rights, email us at privacy@dilomax.com.

Our website may contain links to third-party websites. We are not responsible for their privacy policies or data handling practices.

We may update this policy periodically. Any significant changes will be posted on this page with the "Last Updated" date.

For privacy-related inquiries, contact us at:

📧 Email: privacy@dilomax.com